Ayoba Concierge

by Yolande Koekemoer
(Pretoria, South Africa)

Ayoba Concierge - Lifestyle Management Services
Contact name: Yolande Koekemoer
Contact number: +27 12 665 0717
Cell number: +27 72 704 0674
Fax number: +27 865402425
Email address: info@ayoba-concierge.co.za
Website address: www.ayoba-concierge.co.za


Introduction
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The founder of Ayoba Concierge, Yolandé Koekemoer, has 17 years experience at a large corporate company where she obtained invaluable experience as an Executive Secretary, Personal Assistant and Event Co-ordinator. She also lectured at Damelin and was an Advertising Consultant for Media24 (Beeld) before she decided to pursue her passion and to manage Ayoba Concierge on a full-time basis.

With the Soccer World Cup, we were approached by a certain company to provide personal shopping, concierge, etc services at a national level to the international guests as well as providing products such as bottled water, amenities, cleaning and laundry services to the home and guest house owners. We are excited about this project and are proud to show the world that we can Serve them with Passion!


Vision and Mission Statement
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It is Ayoba Concierge’s vision to restore balance between South African’s business and family life by providing professional and personalised services to small business owners, professional individuals, over-stretched and time-poor moms and also to “ladies of leisure”. By taking care of your day-to-day tasks with impeccable efficiency and minimal interruptions, you are now able to have more time available either to spend at the office, at your business (generating more income) or to spend valuable family time with your loved ones. We are passionate about family life and it is our mission to assist you in the best possible way!

Since we believe in personal touch, we tailor make packages to fit your individual profile and requirements. We strive for excellence and satisfaction in everything we do.


Our Approach
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To personalize our services, we like to meet you, our customer, in person and therefore we offer a free first consultation. During this consultation we perform a needs analysis in the form of a short questionnaire. This enables us to get a better idea of your requirements and how we can best assist you. Discounted rates are offered to our retention customers.




Our Services
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Virtual Assistant Services:

We offer the following secretarial services to small business owners or home office owners:

• Typing of documents, letters, contracts, memo’s, business plans, etc
• Formatting/editing documents
• Proof reading
• Spreadsheets and databases
• Transcription
• Internet research
• Screen email, deleting spam and responding to enquiries
• Calendaring
• Business writing
• Event planning and co-ordination

General services:

• Travel planning (flight arrangements, vehicle hire and accommodation)
• S&T claims
• Arranging for flower deliveries, etc
• Making spa and beauty treatment appointments, etc
• Relocation services (e.g. obtaining quotes, key holding, settling in, assistance with hanging of curtains, change of address and telephone numbers, telephone connections, etc)

Concierge and Errand Running Services:

A wide variety of services are offered and tailored according to your needs. Our services below include, but are not limited to:

Private Business
• Personal Shopping (from clothes to appliances)
• Groceries shopping (daily/weekly/monthly)
• Gift shopping (e.g. birthdays or Valentine’s day)
• Dinner arrangements
• Spa bookings, etc
• Reminder services (e.g. birthdays, wedding anniversaries, appointments)
• Holiday arrangements (from sourcing special destinations to making bookings, etc)
• Sourcing for hard to find items
• Key holding (e.g. contractors visiting your house while you are at the office)
• Relocations (from house-hunting to settling)
• Obtaining and co-ordinating quotes
• Change of address and telephone number
• Obtaining of post boxes
• Subscriptions • Stationery shopping
• Corporate gift shopping
• Reminder services (e.g. birthdays, appointments, etc)
• Meet and greet at airports
• Dinner arrangements


The list is endless. Our services are limited to your needs.


Professional Organizing and De-cluttering Services:

• Do you have a home office?
• Do you need assistance organizing your wardrobe?
• Are your kitchen cupboards in a mess?
• Are you moving house?
• Need assistance to refurbish a room?
• Do you have a teenager at home whose room is in a mess?
• Are you being drowned by clutter?


BRAND NEW SERVICE: Expat Relocation
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We have contracts with corporate companies in the motor and appliance industries where we handle their high level employees’ corporate relocation to South Africa on 3 to 4 year contracts. We provide lifestyle management services to them, from managing their Home Viewing Programs, introduce them to the American Schools and providing all personal concierge services to them.


Benefits of our Services Include
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Personal benefits:

• Restoring balance between your professional and personal life
• Have more time on hand to spend with your loved ones and enhance or restore family bonds
• Enjoy a clutter-free and organized home/home office
• Have more time to spend on a hobby or simply to relax with a magazine


Professional benefits:

• More time
• Higher productivity
• Increased satisfaction
• More flexibility
• Control
• Improved quality
• Reduced stress
• Improved profitability

Cost effectiveness

• No capital outlay for furniture and equipment
• No telephone bills
• No paid vacation or sick leave
• No office space rent, etc

Enhanced productivity

Higher productivity per hour – you only pay for the hours you need


Why use Ayoba Concierge?
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We will…
• provide the motivation to keep you on track
• turn procrastination into progress
• NOT be judgmental
• Help you achieve the perfect balance that you crave
• illuminate possibilities
• customize your space to suit your needs
• be compassionate and supportive
• lower your stress levels
• make room for your life.


Contact Information
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Contact: Yolandé Koekemoer

Postal Address: PO Box 68725
Highveld Park
0169

Telephone: Office: +27 12 665-0717
Cell: +27 72 704 0674

E-Mail: info@ayoba-concierge.co.za